Dow Chemical Account Manager The Dow Chemical Company (Female) in India, India

We are looking for a passionate FemaleAccount managers in Consumer Solutions(m/f)to be based inMumbai - Vikhroliwho will partner with our customers and ensure their long-term success. We value the differing experiences, backgrounds and perspectives our employees bring, and rely on those differences to fuel innovation. We are committed to building a vibrant, diverse and talented employee base. The Account manager role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.

Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Manager will liaise between customers and cross-functional internal teams dedicated to meet operational needs of assigned client segments. And will be responsible for jointly working to ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Ultimately, a successful Account manager should collaborate with our sales team to achieve sales quotas and grow our business.

Responsibilities:

  • Operate as the lead point of contact for any and all matters specific to customer account management

  • Build and maintain strong, long-lasting customer relationships.

  • Negotiate contracts and close agreements to maximize profit.

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

  • Prepare reports on account status and ensures timely and successful delivery of our solutions according to customer needs and objectives

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas

  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

  • Manage and develop client accounts to initiate and maintain favorable relationship with clients.

Requirements:

  • Master degree in Business Administration, Sales or relevant field .

  • Solid experience with CRM software and MS Office (particularly MS Excel and Power point)

  • Listening, negotiation and presentation skills

  • Excellent verbal and written communications skills

  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.

Key Competencies:

  • Technical Skills

o Knowledgeable (Good Product/Market/Industry/Customer/Competition)

o Strong Communicator in English

o Technical Expertise

o Experienced in Computer (Excel usage, Power point, SAP)

o Customer Relationship Oriented

o Good Business Judgment & Attention to details

  • Selling Competency

o Planning and Forecasting Accuracy

o Creative Business Development

o Thorough Business Planning

o In-touch with Retail Reality

o Customer Focus and Strong Customer Relationships

o Fact Based Selling

o Prospecting & Lead Nurturing

o Initiative

  • Business Proficiency

o Result Driven

o Initiates and Manages Multiple Projects for success

o Builds & Leads relationship

o The Collaborator

o Drives Innovation

o Cost Control

o Financial Responsibility (Cost Control, Sales Payment, DSO, Inventory management)

o Team work

Dow (NYSE: DOW) combines the power of science and technology to passionately innovate what is essential to human progress. The Company is driving innovations that extract value from material, polymer, chemical and biological science to help address many of the world's most challenging problems, such as the need for fresh food, safer and more sustainable transportation, clean water, energy efficiency, more durable infrastructure, and increasing agricultural productivity. Dow's integrated, market-driven portfolio delivers a broad range of technology-based products and solutions to customers in 175 countries and in high-growth sectors such as packaging, infrastructure, transportation, consumer care, electronics, and agriculture. In 2016, Dow had annual sales of $48 billion and employed approximately 56,000 people worldwide. The Company's more than 7,000 product families are manufactured at 189 sites in 34 countries across the globe. References to "Dow" or the "Company" mean The Dow Chemical Company and its consolidated subsidiaries unless otherwise expressly noted. More information about Dow can be found at: www.dow.com.

Dow Offers

  • Competitive salaries and comprehensive benefits

  • An annual variable pay program that rewards team and individual performance while sharing success across the company

  • Employee stock ownership - and the commitment to long-term success that it brings

  • On-going learning opportunities within a diverse, inclusive and rewarding work environment

  • Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth

  • The chance to work within a global company and interact with colleagues from around the world

  • Opportunities that spark your imagination and ignite your passion to help others

  • Dow is an Equal Employment Opportunity Employer

Title:

Account Manager The Dow Chemical Company (Female)

Location:

India-India-Mumbai

Requisition ID:

1706019