Dow Chemical Slurry Quality Engineering Engineer in Taiwan, Taiwan
/ The world of electronics and communications is fast-paced and ever changing. Dow’s clear view on the future and development of technologies at, and often ahead of, industry and related category trends keeps you globally competitive and ahead of the game. Dow Electronic Materials technologies have become critical to the industry, such that 95% of smart devices on the market are manufactured using Dow innovations. /
/ Whether your goal is to develop more vibrant flat screen displays or to develop faster, more powerful computer chips, Dow works with you to define the challenge and deliver a unique solution, every time. /
Ensures rapid, satisfying response to all customer requests pertaining to commercial slurry products including 3rdparty re-sale products.
Manages and communicates all product quality and performance issues for those slurry products. This work comprises root cause analysis, development of feasible solutions, working within plants to select the best solution, project management and development and execution of internal and external communications strategies
Owns and communicates process change to customers. This comprises decisions about levels of notification, determination of success criteria, and approval of white papers.
Characterizes and drives improvement in products and services through systematic review of customer complaints and requests
Communicate with field service engineers and other sales staff on technical aspects of products and issue resolution
Maintains consistent customer response standards
Minimum 3 years customer interface experience
Minimum of Bachelor. in Chemical Engineering, Materials Science/Engineering or related engineering degree
Understanding of semiconductor fabrication; Chemical Mechanical polishing process knowledge is desirable
Desirable global experience with strong interpersonal skills
Data analysis and technical reporting with 6sigma concept
Good communication/interpersonal skills
English and Chinese language skills
Dow (NYSE: DOW) combines the power of science and technology to passionately innovate what is essential to human progress. The Company is driving innovations that extract value from material, polymer, chemical and biological science to help address many of the world's most challenging problems, such as the need for fresh food, safer and more sustainable transportation, clean water, energy efficiency, more durable infrastructure, and increasing agricultural productivity. Dow's integrated, market-driven portfolio delivers a broad range of technology-based products and solutions to customers in 175 countries and in high-growth sectors such as packaging, infrastructure, transportation, consumer care, electronics, and agriculture. In 2016, Dow had annual sales of $48 billion and employed approximately 56,000 people worldwide. The Company's more than 7,000 product families are manufactured at 189 sites in 34 countries across the globe. References to "Dow" or the "Company" mean The Dow Chemical Company and its consolidated subsidiaries unless otherwise expressly noted. More information about Dow can be found at www.dow.com .
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Slurry Quality Engineering Engineer